Odyssey Sound & Lighting

Terms and Conditions

This Terms and Conditions document outlines the agreement between Odyssey Sound & Lighting ("the Company") and the Client for all sound, lighting, A/V, staging, DJ, dancefloor, special effects, photobooths, 360 booths and event production services provided. By confirming a booking, the Client agrees to the terms stated below.

1. Booking Confirmation

A booking will only be confirmed once the required 50% deposit has been received and proof of payment has been submitted to the Company.

2. Deposit Requirements

A 50% non-refundable deposit is required to secure your booking. No dates or equipment will be reserved until the deposit has been paid.

3. Cancellation Policy

Cancellations will attract a 50% cancellation fee of the total amount quoted. Deposits paid remain non-refundable under all circumstances.

4. Downgrades and Reductions

Downgrades to your confirmed booking will attract a 25% cancellation fee for the specific services or equipment removed from the booking.

5. Final Payment

The balance of payment is required to be paid in full at least seven (7) days prior to the event date unless otherwise agreed to in writing.

6. Additional Hours

Additional hours after the quoted event times will be billed at R1500 per hour or part thereof.

7. Force Majeure

The Company shall not be held liable for any failure or delay caused by circumstances beyond reasonable control, including but not limited to natural disasters, load shedding, extreme weather conditions, government restrictions, or venue-related issues.

8. Liability

Odyssey Sound & Lighting will take all reasonable care in delivering services professionally. However, the Company shall not be liable for indirect or consequential damages, including loss of profits, interruption, or event disruption caused by third parties.

9. Acceptance of Terms

Payment of the booking deposit or written confirmation of the booking constitutes acceptance of these Terms and Conditions.